Lead Product Designer @ Capgemini
UX/UI Professor @ Start2Impact

Senior UX/UI Designer, Project Design Lead @ Capgemini
UX/UI Professor @ Start2Impact

Lead Product Designer @ Capgemini
UX/UI Professor @ Start2Impact

chiara.cantu@outlook.com

chiara.cantu@outlook.com

In short

In short

Lead Product Designer with 7+ years of experience at Capgemini, specializing in UX Governance for complex enterprise ecosystems. Proven track record in leading Design Systems and scalable digital platforms, coordinating international development teams (5+ people), and managing junior designers.


Expert in driving data-informed decisions through discovery workshops and mixed-methods research for 30+ projects and 20+ global brands. Dedicated mentor and coach, having evaluated and guided 40+ UX/UI Master’s students annually on design thinking and industry best practices.

Adept at navigating Agile international environments to deliver high-impact, accessible design solutions.

BRANDS I WORKED WITH

Connect to Content

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Jan 2024 - now

Product Desgin Lead | Senior Consultant
Capgemini

• Managed and mentored 2 UX/UI designers, providing guidance and ensuring design quality and consistency across projects. • Led UX/UI design activities with product owners, national and international development teams (5+ people) contributing to design prioritization and roadmaps •Conducted qualitative and quantitative user research to support data-driven design decisions across 15+ projects in different industries. •Created low- and high-fidelity wireframes, mockups, and interactive prototypes for end-to-end digital products and services. •Key clients: Lamborghini, Intesa Sanpaolo, Volkswagen, Poste Italiane, BPM, Generali, ELT, Marelli, Leasys, Tetra Pak, supporting projects reaching 1M+ users.

Jan 2024 - now

Product Desgin Lead | Senior Consultant
Capgemini

• Managed and mentored 2 UX/UI designers, providing guidance and ensuring design quality and consistency across projects. • Led UX/UI design activities with product owners, national and international development teams (5+ people) contributing to design prioritization and roadmaps •Conducted qualitative and quantitative user research to support data-driven design decisions across 15+ projects in different industries. •Created low- and high-fidelity wireframes, mockups, and interactive prototypes for end-to-end digital products and services. •Key clients: Lamborghini, Intesa Sanpaolo, Volkswagen, Poste Italiane, BPM, Generali, ELT, Marelli, Leasys, Tetra Pak, supporting projects reaching 1M+ users.

Jan 2025 - Now

UI/UX Professor
Start2impact

• Reviewed and provided structured feedback on 150+ student projects per year for the UX/UI Design Master’s program. • Mentored junior designers on UX/UI methodologies, design thinking, and project development.

May 2021 - Dic 2023

UI/UX Designer
frog, part of Capgemini

• Designed 20+ digital interfaces and user flows for web and mobile projects across industries such as data, gaming, retail, transport, government, and financial services. • Worked closely with developers and cross-functional teams to deliver user-centered solutions reducing design review iterations by 18% by structuring Figma files and design specs for developer clarity.

Oct 2019 - May 2021

Jr. UX/UI and Digital Designer
Next Different

• UX/UI design of proprietary data-driven platforms for B2B clients, with a focus on campaign performance tracking, algorithm-based insights, and data visualization. • Design of a wide range of deliverables including brand websites, presentations, and marketing assets, supporting 40+ campaigns and internal initiatives. • Key Clients: Amazon Stores, Sky, Nielsen, Barilla, GDO brands

Jan 2025 - Now

UI/UX Professor
Start2impact

•Evaluated 40+ UX/UI Master’s students annually, providing iterative feedback on wireframing, prototyping, and user testing projects. •Mentored and coached junior designers on UX/UI methodologies, design thinking, and end-to-end project development.

May 2021 Dic 2023

UI/UX Designer
frog, part of Capgemini

Design of digital projects in various industries such as data, gaming, retail, transport, government and financial services for major B2B/B2C brands.

Oct 2019 - May 2021

Jr. UX/UI and Digital Designer
Next Different

Design of Data-driven and advertising projects for B2B customers including Amazon stores, Sky, GDO brands, retail brands, and Nielsen.

WORK EXPERIENCE

CAREER JOURNEY

CAREER JOURNEY

Jan 2024 - now

Lead Product Designer
Capgemini

• Managed 2 UX/UI designers, providing guidance and ensuring design consistency across projects. • Led UX/UI design activities with product owners, national and international development teams (5+ people) contributing to design prioritization and roadmaps • Created low-fidelity and high-fidelity wireframes, mockups, and interactive prototypes for E2E digital products and services • Led over 10 co-design and ideation workshops with cross-functional stakeholders, users, and product teams to align on user and business goals. Key clients: Lamborghini, Intesa Sanpaolo, Volkswagen, Poste Italiane, BPM, Generali, ELT, Marelli, Leasys, Tetra Pak, supporting projects reaching 1M+ users.

Jan 2025 - Now

UI/UX Professor
Start2impact

• Reviewed and provided structured feedback on 150+ student projects per year for the UX/UI Design Master’s program. • Mentored junior designers on UX/UI methodologies, design thinking, and project development.

Jan 2025 - Now

UI/UX Professor
Start2impact

•Evaluated 40+ UX/UI Master’s students annually, providing iterative feedback on wireframing, prototyping, and user testing projects. •Mentored and coached junior designers on UX/UI methodologies, design thinking, and end-to-end project development.

May 2021 - Dic 2023

Product Designer
frog, part of Capgemini

• Designed 20+ digital interfaces and user flows for web and mobile projects across industries such as data, gaming, retail, transport, government, and financial services. • Worked closely with developers and cross-functional teams to deliver user-centered solutions reducing design review iterations by 18% by structuring Figma files and design specs for developer clarity.

Oct 2019 - May 2021

Jr. Product Designer
Next Different

• UX/UI design of proprietary data-driven platforms for B2B clients, with a focus on campaign performance tracking, algorithm-based insights, and data visualization. • Design of a wide range of deliverables including brand websites, presentations, and marketing assets, supporting 40+ campaigns and internal initiatives. • Key Clients: Amazon Stores, Sky, Nielsen, Barilla, GDO brands

EducaTion

ACADEMIC BACKGROUND

ACADEMIC BACKGROUND

2024 - 2025

Connected Manager Program
Capgemini University with Harvard Business Publishing

2020

Executive Master in Women’s Leadership
SDA Bocconi, Merit-based award from Soroptimist International

2017 - 2019

MSC in Product service system design (PSSD)
Politecnico di Milano

Taught in English, 110/110 cum laude, GPA 4.0/4.0, Merit Awards

2019

Erasmus program
ELISAVA, Barcelona, Spain

2014 - 2017

BA in Industrial design
Politecnico di Milano

106/110, GPA 3.8/4.0, Buddy program, Merit awards

EXTRA COURSES & AWARDS

KEY ACHIEVEMENTS

Certification
Generative AI Leader Certification Google Certification

2026

Course
Connected Manager by Hardvard & Capgemini University

2025

Certification
Agile Certification Exam

2024

Certification
How to design for Accessibility

2023

Scholarship Course
99eLode by Cariplo Factory as one of the top 99 graduates cum laude of Italy to improve digital skills

2020

Executive Master
Women's Leadership by SDA Bocconi

2020

Exposition
Designing the human flow in Triennale Milano exposition

2018

BRANDS I WORKED WITH

From user needs to pixel-perfect results

Leading projects from concept to delivery

Leading projects from concept to delivery

01. Discover

User Research & Benchmark Analysis

Requirment definition

Workshop and Co-design sessions

01. Discover

User Research & Benchmark Analysis

Requirment definition

Workshop and Co-design sessions

02. Define UX

Service maps & flow screens

UX Wireframe protyping

Low-fidelity Wireframe

02. Define UX

Service maps & flow screens

UX Wireframe protyping

Low-fidelity Wireframe

03. Design UI

Pixel-perfect prototyping

Design System's creation

UI aligned with development feasibility

03. Design UI

Pixel-perfect prototyping

Design System's creation

UI aligned with development feasibility

04. Deliver & validate

Client Handoff & Ongoing Support

Q&A & UI checks

Accessibility Guidelines

04. Deliver

Client Handoff & Ongoing Support

Q&A & UI checks

Accessibility Guidelines

PORTFOLIO

FEATURED WORKS

FEATURED WORKS

Designing beyond the defense space

Designing beyond the defense space

Corporate website

Designing beyond the defense space

Designing beyond the defense space

A fully digital rental store

A fully digital rental store

Digital Store

A fully digital rental store

A fully digital rental store

The New Era of Lamborghini E-commerce

The New Era of Lamborghini E-commerce

E-commerce B2C

The New Era of Lamborghini E-commerce

The New Era of Lamborghini E-commerce

Meet Volt, a Smart Chatbot

Meet Volt, a Smart Chatbot

Reserved Area and Chatbot

Meet Volt, a Smart Chatbot

Meet Volt, a Smart Chatbot

Gamification for Corporate Learning

Gamification for Corporate Learning

Internal learning app

Gamification for Corporate Learning

Gamification for Corporate Learning

EXTRA COURSES & AWARDS

KEY ACHIEVEMENTS

Course
Connected Manager by Hardvard & Capgemini University
Certification
Agile Certification Exam
Certification
How to design for Accessibility
Scholarship Course
99eLode by Cariplo Factory as one of the top 99 graduates cum laude of Italy to improve digital skills
Executive Master
Women's Leadership by SDA Bocconi
Exposition
Designing the human flow in Triennale Milano exposition

EducaTion

ACADEMIC BACKGROUND

2024 - 2025

Connected Manager Program
Harvard University and Capgemini University

2020

Executive Master in Women’s Leadership
SDA Bocconi, Merit-based award from Soroptimist International

2017 - 2019

MSC in Product service system design (PSSD)
Politecnico di Milano

Taught in English, 110/110 cum laude, GPA 4.0/4.0, Merit Awards

2019

Erasmus program
ELISAVA, Barcelona, Spain

2014 - 2017

BA in Industrial design
Politecnico di Milano

106/110, GPA 3.8/4.0, Buddy program, Merit awards